Understand English and practice
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Listening skills : it is ability to accurately receive and interpret message in the community process
Or it is an active process by which we make sense of assess and respond to what we hear
It's particular communication technique that requires the listeners to provide feedback on what he and her hears to the speaker 🔊🔊🔊🔊🔊🔊🔊
Note: research shows that 40% of our time is spent on listening
And we listen more than we speak
Without the ability listening affectively message are easy
Useful to apologize in English
✓✓✓✓. Am so sorry
✓✓✓✓. Am sorry to have sent you mistake message
✓✓✓✓. Apologize
✓✓✓✓. Please accept my apology
✓✓✓✓. Please forgive me
✓✓✓✓. Please l beg you forgiveness
✓✓✓✓ . Please don't hold it
✓✓✓✓✓. I feel so ashamed
✓✓✓✓✓. I take full responsible
Tip affective of listening
✓✓✓ Get prepared for conversation
✓✓✓ take berief note
✓✓✓ avoid distracted
✓✓✓ be pause
✓✓✓ keep eye contact
Greetings and introduction
Greetings are first step in communication they help to start conversation politely and warmly
Common greetings include:
.Hello , Hi , good morning, good evening.
When meeting someone for this first time you can say
. Nice to meet you
.pleaseed to meet you
these expression show respect and friendliness
Polite expression in communication
Politeness is very important in English speaking culture using polite word to make communication
Smooth and respect
Common polite
Common polite expression are :
Please, thanks you , thanks a lots , you are welcome, excuse me
For example saying ""excuse me "" before asking questions is polite and respectful
Ask for help and information
In daily life people often need help or information
English has simple expression for this purpose
Example including:
Can you come please
Cloud you explain this to me
May l ask questions
Where this place
Could you repeat that please
These expression are useful in school, office, market, public place
Expressing opinion and feeling
Communication is also about sharing ideas and emotional English has many simple way to express
Opinion and feeling
To express opinion :
. I think 💬
. In my opinion
.l believe
To express feeling
. I am happy
.l feel sad
. I am confused
.I am worry about this
Use these expression help others understand you thought and emotional clearly
Agree and disagree politely
Agree and disagree politely is an important communication skills
To agree:
✓✓I agree 💯
✓✓. That's sure
✓✓. I see you point
To dis agree politely : l don't think 💬 so
: am not sure about that
: l respect full disagree
Polite dis agree 💯 help maintain respect and peace in conversation
Apologizing in English
Apologize is necessary when mistake happen English has many polite apology expression including :
: am sorry
: l a pologize
: please forgive me
: it was my fault
: l didn't mean to do that
Since apologize help repair relationship and show responsibilities
Conversation politely is just any important as starting it
Common expression:
thanks you for you time
It was nice to talk to you
See your later
Good day
Take you self care
Learning common English expression is one of the best way to improve communication skills these
expression are simply , practice and used every day by native and non - narrative English speaking by practicing them regularly , learner can speak
more confident understand other better and communication effectively in any situation


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